we've collected some of the most commonly asked
questions and provided their answers. If your
question isn’t here, we’d love you to come in and
let us answer your question in person.
Where do you
get your merchandise?
Our merchandise is both bought and
is to ensure that our customers receive the best
value. Our inventory comes to us from the area’s
finer homes, designer showrooms and model homes.
How often do
you get merchandise in?
We have a pick-up service that brings in
merchandise throughout each week. Also,
consignors bring in items themselves, seven days
When is the
best day to shop at Resale Therapy?
There is no ‘best’ day because we get
merchandise in daily. The weekends bring in more
shoppers, so you may want to shop during the
week if you don’t like crowds.
When are your
We do not have sales at our store. The resale
prices on our merchandise are such a value, that
most items sell within just a few weeks of
arriving here. But here's something better than
a sale: you can print our latest, money-saving
in-store coupon here.
Do you ever
reduce the prices?
The owners of consigned merchandise are not
required to reduce their price within the
180-day consignment period at our store.
adjust the price of an item because of a flawed
The condition of the item is taken into
consideration when it is priced.
Can I take a
piece home and try it out before I purchase it?
We have a 4-hour hold policy if you wish to take
measurements and bring something from home to
match with the item, if it will help you to
determine if the item will work in your home’s
Can I purchase
just a portion of this set of furniture?
If the price tag states that the furniture is
being sold as a set, we cannot sell just a
portion. We have had customers purchase the
whole set, and
consign with us the part they don’t need.
What is your
Merchandise is sold ‘as is’ and all sales are
If I purchase
an item, how long can I keep it at your store
before I have to take possession of it?
Due to the large volume of furniture coming
through Resale Therapy, we can only keep
purchases here for 1 week.